Why study Application Software Support Specialist : ?

The Application Software Support Specialist Certificate program at the University of Cincinnati Online helps students learn job-ready skills in the computer support workforce. Earn the credentials and skills required to become a key team player within a business needing advanced skills in computer support, spreadsheets, web development, data analysis, and Internet marketing. The Certificate can be completed in two semesters and also affords students a seamless pathway into an Associate Degree in Information Technology or Business Applications Technology. This certificate can also be an additional qualification that Associate degree students in Business or Paralegal can acquire.

Program Highlights

  • 100% online: no campus visits are required.
  • Part-time and full-time scheduling: have the flexibility to balance work and family obligations while completing your degree.
  • Associate Degree Transfer Program: graduates can transition into UC’s (100% online) Associate of Applied Information Technology program or Associate of Applied Business Applications Technology and continue their education.
  • Three Start Dates per Year: with courses offered year-round, students are offered the convenience of beginning their certificate in Fall, Spring, or Summer.
  • Start-to-Graduation Support: Every student enrolled online is assigned a dedicated Academic Advisor and also a Student Success Coordinator providing one-on-one support. They are your on-campus partners who can help you manage your time and ensure you’re meeting degree requirements to get you to graduation.

Admission Requirements

This program is open to all students with a high school diploma or GED and the desire to succeed. Although admission is open, students accepted into the program must continue to meet the academic standards established in order to advance to upper levels of study.

Please note: In order to obtain this certificate, 50 percent or more of the required coursework must be taken from UC Clermont College.

What Skills Are Needed?

Positions within the information technology field blend both technical skills and ‘soft skills’ (such as effective communication, analytical thinking, problem-solving, team building, and listening). Students entering this field should enjoy working with computer hardware and software.

This certificate offers students the opportunity to grow their skills and transfer their newly acquired knowledge into many different business settings. Just a few that have a need for Computer Support Specialists include information technology, finance, marketing, and accounting. 

You can look forward to employment as a Computer Support Specialist. Computer Support Specialists (CSS) play a key role within a business by helping to maintain the computer networks, troubleshooting software application issues, providing technical help to computer users, and utilizing Excel to explain and visualize organizational data. According to the U.S. Bureau of Labor Statistics, “the employment of Computer Support Specialists is projected to grow nine (9) percent from 2020 to 2030.

The information provided is sourced from a third party, Lightcast. Their product, called Career Coach, combines extensive labor market data from Lightcast and the U.S. Bureau of Labor Statistics. It provides insights on industry, occupation, compensation, and projected growth for each profession. Economic and workforce information is available for various geographic regions. Some careers may require additional training or education.

Academic advising is an essential part of your educational experience. An institutional representative will provide insight or direction about an academic, social or personal matter. The nature of this direction might be to inform, suggest, counsel, discipline, coach, mentor, or even teach a college student how to navigate university systems to be successful. 

We are committed to providing advice and assistance throughout your academic journey. As a result, you will be assigned an Academic Advisor. This individual will work with you to create an academic plan based on your own personal and educational goals.

Questions? Email us at clermont.advising@uc.edu or call 513-558-8317 to schedule an appointment.

UC Clermont students have access to free tutoring and academic support services through the Learning Commons. The Learning Commons provides centralized academic support for all University of Cincinnati students by bringing together faculty, best practices in teaching and learning, and hundreds of outstanding peer educators to create flexible academic success programming. Free services available to UC Clermont students include group review sessions, success skills workshops, and tutoring in writing, math, science, and more. Services are available on campus or virtually. Visit the Learning Commons webpage for more information or schedule an appointment.


Academic Writing Center (AWC) – The Academic Writing Center (AWC) offers tutoring for all stages of the writing process, from brainstorming to incorporating research. The AWC is not course-specific and can help with discipline-specific documents, as well as non-course-based writing. To make an appointment, click here or stop by the Front Desk on the first floor of the Fred Marcotte Library.

Group Review Sessions (GRS) – Group Review Sessions (GRS) are small study groups, led by a peer leader, that meet to review content that is covered in course-supported lectures each week. Find the list of supported courses on the Learning Commons website.

Drop-In Study Tables  Drop-in study tables are small group tutoring tables based on your course where you can collaborate with fellow students and learn from your table leader. No appointments needed! All drop-in study tables are in-person in the Learning Commons on the 1st floor of the Fred Marcotte Library in Jones 120. You can view the up-to-date study table schedule on the Learning Commons website.

Peer Tutoring – Peer tutoring sessions are one-on-one with a subject-specific tutor to answer questions and help you master content in more than 200 undergraduate courses, including subjects such as math, science, languages, and business. Schedule appointments up to 7 days in advance for one-hour, 90-minute,e or two-hour sessions. If you notice your desired course is not offered, please let us know

Canvas Navigator Workshop – Designed to help students who are new to college and need help navigating their coursework online. The workshop shows students how to access their course materials, publisher homework, quizzes, textbooks, academic services like tutoring, and more. Students who attend this workshop can expect to gain clarity on what they need to do on a weekly basis to stay on track with their coursework throughout the semester, which helps students stay motivated, leading to greater confidence and success in their courses.

Math Placement Test Workshop – Offered to prospective and current UC students who want to brush up on their math skills before taking the Math Placement Test. A UC Clermont professional tutor leads the free synchronous online workshop. The three-week workshop series is offered monthly except in January. It is recommended that students sign up for all three weeks to get the maximum benefit from these workshops.

Math for Science Students Workshop – Designed for students enrolled in entry-level biology and chemistry courses, these workshops cover foundational math concepts that students need to succeed in their science courses. A UC Clermont tutor leads the synchronous online workshops. The workshop repeats each week, starting the week before classes begin and continuing through week 3 of the semester.

Explore unique opportunities, faculty, and resources available in Technology & Health Information Systems

The University of Cincinnati and all regional campuses are accredited by the Higher Learning Commission.

Contact Information

Enrollment Services
University of Cincinnati Online
57 East Daniels Street
Cincinnati, OH 45221
(833) 556-8611
onlinerecruitment@uc.edu

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Program Code: 34CRT-APSS-C1-.APSS-DL